DeCotis Specialty Insurance is pleased to announce that Ludmila Koval (CPCU, AIS, AINS), a successful marketing, communications, and IT professional, will serve as its first-ever Director of Digital Services. 

As Director of Digital Services, Ludmila will be responsible for continuing to build out DeCotis’ digital online quoting platform and managing all related digital services. In addition, Ludmila will help train DeCotis agents on how to use the company’s online quoting tools and will act as a liaison with all vendors associated with the digital platform.  

CEO Tom DeCotis says, “While this position may be new to our company, Ludmila has served in very similar roles at other insurance wholesalers for many years. We are thrilled she is bringing her knowledge and expertise to DeCotis and know she will play a critical role in supporting our agents and their clients.” 

While Ludmila has a long list of achievements in the insurance industry, her career did not take a traditional route. In 2006, she arrived in the United States from Ukraine, with a wealth of advertising and media know-how that she had accumulated as a journalist, radio host, and public relations manager in her home country. While still learning English, Ludmila landed a job as an administrative assistant at a managing general agent and excess and surplus lines broker in West Springfield, Massachusetts. She subsequently advanced from that entry-level position to senior marketing and business development roles with the company. Today, Ludmila is a 15-year veteran of the insurance industry and well known for her skills in digital strategy, website and quoting portal development, and business processes automation. 

About her new role at DeCotis, Ludmila says, “Throughout my career, my passion has been about developing innovative solutions to address the needs of agents and their customers. That’s why I am so excited about spearheading the reinvention of our online quoting platform as well as driving many other marketing and tech initiatives at DeCotis in the future.” 

About DeCotis Specialty Insurance

Founded in 1989, DeCotis Specialty Insurance is an independently owned and operated surplus lines wholesaler, headquartered in Providence, Rhode Island. DeCotis provides insurance agents with access to property and casualty products in the surplus lines and specialty markets. Any wholesale broker can provide an agent with a quote, but for unprecedented underwriting knowledge, local expertise, and assistance making sure your insureds have the right solutions for their needs, team up with DeCotis.